A WONDERFUL WAY TO LOOK AT OURSELVES AND OTHERS

This is an all-time favorite of mine. I received this many moons ago from a spouse of one of PSI’s Team Members. Thank you, Tania. A water bearer in China had two large pots. Each…

GROWING TOGETHER WITH BENJAMIN MOORE PAINTS

We recently received a note from one of our long-time clients, Benjamin Moore. We would like to share it with you: “PSI has the most respectful, courteous staff and technicians I have ever had the…

DIRECT THREATS TO OUR INDUSTRY AND THE IGENS

Our senior staff recently participated in a workshop to help identify how we can better serve our clients. As part of the exercise, we participated in a SWOT (Strengths, Weaknesses, Opportunities and Threats) Analysis of…

THE POWER OF MASTER MIND GROUPS

About a year ago, I read a book by author Napoleon Hill titled, Think and Grow Rich. The book had been recommended to me by several different people, but I never seemed to have the time…

HOW OUR MOD RATE KEEPS EMPLOYEES INJURY-FREE AND SAVES YOU MONEY

PSI is pleased to have received notice that our Experience Modification Rate (EMR) for 2015 was lowered to .91—a rating below the industry average. The EMR is a number used by insurance companies to gauge…

HAPPY CLIENTS VS. SATISFIED CLIENTS

Each morning, I give thanks for all the blessings in my life. One of the biggest blessings that I am thankful for is having the ability to own and operate a piping company. The great…

NEW FIRE PROTECTION SERVICES BENEFIT YOU

Over the last six months, PSI has been working to streamline our fire protection services by offering service contracts that cover periodic inspections and maintenance services. On January 1, we began offering a new fire…

LESSON LEARNED: HERE’S WHY WE PURCHASED FIELDAWARE

[caption id="attachment_641" align="alignright" width="188"] We will have access to AFSA forms that can be uploaded directly to either an iPad or an iPhone and will be completed on-site.[/caption] Over the last two months, we have…

WE NEVER MET A JOB WE COULDN’T HANDLE

I recently found myself looking through the PSI archives, where I came across this project we completed nearly 15 years ago. Quaker Fabrics Co., a long-time customer, had multiple plants in Fall River, Massachusetts. Over…

THE POWER OF HABIT

I recently read a book by Charles Duhigg titled, The Power of Habit: Why We Do What We Do in Life and Business. The book was introduced to me during a presentation on this subject at…