• Providing Piping Solutions Since 1971

  • (508) 644-2221
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Best Industry Customer Warranty

At PSI, we have over 50 years of experience, we pretty much know what breaks down and how long things last. That’s why we can offer warranties on the work we install.

This is our warranty to you in the simplest language we can use.

ONE YEAR WARRANTY

PROCESS PIPING, PLUMBING, HEATING AND GAS FITTING

100% of the pipe, valves and fittings provided and installed by PSI are fully covered – labor and materials against defect.

The warranty is valid provided the following conditions are met:

  • All of the components are provided and installed by PSI
  • The piping system including all components has been maintained per manufacturer’s guidelines.
  • A chemical treatment system, if recommended by the manufacturer, has been installed upon system activation, has been maintained and is functional

The One-Year Warranty begins at substantial completion when systems and subsystems are tested and the customer signs off. 

  • Component failures due to loss of power are excluded from this warranty.
  • If a component (other than pipe, valves and fittings) is found to be defective and the defect was not apparent at the time of installation, we will extend whatever warranty protection is afforded by the manufacturer and/or supplier to the customer.
  • Warranty is valid provided the materials and equipment provided by PSI has been properly maintained by the owner including but not limited to serviced and maintained only by PSI. Warranty will become void if system is modified or maintenance performed by others.
  • Notification of warranty issues must be given to PSI within 48 hours of occurrence.

FIVE YEAR WARRANTY

FIRE SPRINKLER SYSTEM – WET OR DRY

100% of the pipe, valves and fittings provided and installed by PSI are fully covered – labor and materials against defect. (see exception below)

The warranty is valid provided the following condition is met:

  • The fire sprinkler system has been inspected and tested at least annually per NFPA guidelines by PSI

Note that the first year inspection is free (excluding fire alarm testing, if required).
All warranties stated above apply provided the materials and equipment provided by PSI has been serviced and maintained solely by PSI

Exception: Replacement of compressors and low point drainage piping is excluded.

Notification of warranty issues must be given to PSI within 48 hours of occurrence.